Ink & Iron Journals Return Policy

At Ink & Iron Journals, we take pride in the quality of our products and want to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return your purchase under the following terms:

Return Policy Terms

Eligibility:

• Returns must be initiated within 14 days from the date of purchase.

• The item must be in its original condition, unused, and in the original packaging.

Non-Returnable Items:

• Items marked as final sale.

• Customized or personalized products.

• Gift cards.

Return Process:

1. Initiate a Return: To initiate a return, please contact our customer service team at [customer service email/phone number] with your order number and reason for return.

2. Return Authorization: Upon approval, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.

3. Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days, depending on your payment provider's policies.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at team@inkironjournals.com

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company, as it may take some time before your refund is officially posted.

• Next, contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at team@inkironjournals.com

Contact Us: If you have any questions regarding our return policy, please contact our customer service team at team@inkironjournals.com.